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We offer a 18 month warranty with every new A/C unit purchased. 

Do not throw away your packaging for your new marine breeze unit until installed and performance is established.

We will not accept units shipped to Marine Breeze without proper shipping packaging. Should new packaging be needed, requests can be sent to Marine Breeze for review and resolution. 

Additional fees may apply for appropriate packaging resolution. Damage due to shipping will not be covered. See “Shipping Disclaimer” for additional detail

Returns:

You may return original-condition, uninstalled merchandise if you are not completely satisfied with your order by requesting a return via “Contact” page of www.MarinBreeze.net within 30 days of your order’s ship date. Products are to be received by MarineBreeze and complete inspection prior to refund. Equipment returns will be charged shipping fees to and from your location.

Please note the below refund guidelines:

• 100% Refund – Unopened or opened box, and everything, including product and packaging, is in exact original condition, product never installed. Minus shipping fee(s)
• Refund minus restoration costs – Opened box, items in working order, but product is not in exact original condition and requires refurbishing. For example, the product is incorrectly packed or missing packing materials, the instructions are missing, marked or wrinkled, etc.
• Variable or No Refund – Opened box, product shows signs of wear. Items missing, damaged, dirty, bent or not working or item appears to have been installed. This includes any scratches or marks on product (screws or screw holes), wires bent or cut, etc. We will be as fair as possible in determining variable refunds. If, though, the refund amount isn’t acceptable to you, you have the option to pay a shipping charge and have the item sent back to you.

If you are returning a product because we made an error on your order, we will schedule and pay for return shipping. Upon receipt of the returned item, the correct item will be shipped at no additional cost. Purchases outside of the United States may vary case by case.

Units or parts shipped outside of the United States are subject to additional shipping charges. It is recommended for Customer to utilize a forwarding service for out of country orders. We are happy to ship any parts or units to your preferred forwarding service to support timeliness and ease of freight.

Warranty covers defects in materials and workmanship for 18 months from the date the unit is purchased. Warranty covers defect under normal use and maintenance. We DO NOT cover materials or labor reimbursement from 3rd party. Please be sure to send in your unit to be repaired at our factory. Warranty does not cover any portion or component of any system that is not supplied by MarineBreeze, regardless of the cause of the failure of such portion or component. Warranty does not cover; Products defaced of unit labeling or tags; Products subject to improper or inadequate installation, to include improper voltage wiring; Products not properly Bonded to vessel neutral; Products subjected to accident, misuse, negligence, abuse, lightning, alteration, contaminated corrosive air or liquid supply, opening of the refrigerant circuit by unqualified personnel.